Privacy Policy

Last Updated: August 29, 2026

LUXINOM (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our website.

This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website or purchase products from LUXINOM.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information.

This may include:

Full name
Billing and shipping address
Email address
Order details
Payment-related information
IP address
Device and browser information
Website usage information
Information you provide when contacting customer support
Any other information you voluntarily provide to us

We do not intentionally collect sensitive personal information unless it is necessary for a specific service or transaction.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange delivery of products
Process payments and refunds
Communicate with you about your orders
Respond to customer service requests
Provide order confirmations and updates
Improve our website, products, and services
Personalize your shopping experience
Prevent fraudulent or unauthorized transactions
Maintain website security
Comply with applicable laws and legal obligations
Send promotional or marketing communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

LUXINOM generally does not directly store your complete credit card, debit card, or banking credentials. Payment information may be collected and processed by the applicable payment provider according to its own privacy policy and security practices.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality and understand how visitors interact with our website.

These technologies may help us:

Remember your preferences
Keep items in your shopping cart
Understand website traffic
Measure advertising performance
Improve website functionality
Provide relevant marketing

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party service providers to operate our business, including services related to:

Shopify and website hosting
Payment processing
Shipping and logistics
Analytics
Advertising
Marketing
Customer support
Fraud prevention

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

6. Marketing Communications

If permitted by applicable law and where you have provided appropriate consent, we may use your email address to send information about:

New products
Offers and promotions
Discounts
Store updates
Other LUXINOM communications

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

To make a privacy-related request, contact us using the details below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.